Track your order
Enter your order number and we will come straight back to you with the latest carrier update.
Order status request
Your order number is in your confirmation email and looks like ELH-24817.
How our tracking works
- On dispatchWe email your tracking number, and text it too if you opted in to delivery alerts.
- Tracking goes liveCarrier systems can take a few hours to show the first scan. That is normal.
- Typical delivery3–7 business days from dispatch within the contiguous United States.
- Something wrong?If a parcel is delayed or missing we open a carrier claim for you. See Shipping & Returns.
Rather just call?
Customer care is open Monday to Friday, 9:00am–6:00pm Eastern Time.